Most stamps are made withing 1 business day, Same Day if ordered before 12:00pm PST.
Problems with designs/artwork can delay orders. Shipping times vary based on your location, but most stamps are delivered within 5 days in the USA.
The status of your order can be seen in the My Account section after you login. After clicking the My Account link, navigate to 'Purchases' and there you will see a list of your orders and the current status.
To view more details, click on the order #, then click the 3 icon to view the history of actions and correspondance.
YES! If any mistakes are made or changes are needed after placing your order, you can contact using the following methods:
Because our website used a live product Designer, you are actually seeing what your stamp will look like before your purchase it. So there is no need to see a proof after the order is placed. The only exception to this is if we need to make any changes to your design/artwork, we will send you a proof for approval.
There are 2 ways to confirm you subitted your order successfully:
If you do not see the Order Email Confirmation in your inbox, check your Spam/Junk folder. If the email is not there then you may have entered an incorrect email address. Please contact us to confirm the Order and Email address
You can place reorders easily after you login to your Account. Just follow these steps:
Yes, you can email us your order. Just tell us what product you want and include any relevant details like size, ink color, handle type, or other info. If you have a design, just attach it to you email.
Email your orders to email@example.com
The stamp you need depends on what you're using it for and how much you want to spend. We carry 3 different types of ink stamps. The biggest difference between these types of stamps is how they transfer your ink impression to the paper.
Self-Inking stamps are great for quick, repetetive stamping, or if you don't want the hassle and mess of separate ink pad. They are the easiest type of stamp to use.
Wood Handle Stamps are ultra durable, very affordable, and can easily switch between ink pads with different colors.
Pre-Inked Stamps offer the highest print quality, best cost per impression, and water resistant inks.
No. Stamps used with ink need a special polymer rubber that the ink sticks to before being pressed onto paper. The Soap and Pottery Stamps do not come with that special polymer rubber and therefore do not work with ink. Some of our customers have used the Soap and Pottery stamps with paint, glaze, and other liquids, but there are no guarantees for those uses.
While these two stamps are very similar in what they do, there are some key differences.
During the process of making your stamp, too much empty space around your design can cause the stamp to warp. To avoid this problem, we remove that empty space and cut the stamp as close as possible to the edges of your design. So if you order a 3 x 3 inch stamp, but your design is only 1 x 3 inch, we will remove that unused space and cut the stamp to 1.2 x 3.2 inches.
While you may pay more for our products, you also get more. Our stamps come with a 100% Satisfaction Guarantee. What that means is if you have a problem with the stamp, if it doesn't look right or meet your expectation, you can tell us and we will make it right. Our team of stamp specialists, designers, and stamp makers are here to help you find a stamp that fits your needs. Customer satisfaction is more important to us than a 1 time sale.
No, you do not need to mirror, invert, or reverse your design (unless that is how you want it to print). Setup your design just how you want it to look when you stamp it. Our design team will take care of the rest.